Vitomalia gift card – The ideal gift for dog lovers

Vitomalia gift card – The perfect gift for dog lovers

Give the gift of joy with the Vitomalia gift card – ideal for any occasion! Whether for a birthday, Christmas, or a special surprise: with our gift cards, you’ll bring real joy to dog owners and their four-legged companions.

Product details:

• Flexible amounts: Available in 50 €, 100 €, 250 € and 500 €.
• Easy to use: The gift card is sent directly by email and can be conveniently forwarded or printed.
• Digital & modern: Simply save the gift card in your phone wallet so it is always close at hand.
• Long validity: Our gift cards are valid for 3 years – giving you plenty of time to choose the right product.

The gift card can be used for our entire range – from high-quality dog collars, Leashes and Dog Walking Bags to sustainable dog toys and accessories.

How it works:
After purchase, you will receive an email with your gift card and all instructions for redeeming it. Whether as a practical gift for friends or a special treat for yourself – the Vitomalia gift card is always a good choice.

The Vitomalia gift card is simple and versatile to use. After purchase, you’ll receive it conveniently by email. You can either print the gift card, redeem it directly from the email, or save it to your phone’s wallet — so you always have it within easy reach. The gift card is ideal for buying your favorite products from our shop or making a dog lover happy. Simply enter the code at checkout, and the value will be deducted automatically. Suitable for your entire purchase in our online shop.

Since the gift card is digital, there are no special care requirements. However, we recommend keeping the email with the gift card safe and protecting the code from third parties to prevent unauthorized use. If you save the gift card on your phone, it will always be readily available and cannot be lost. If you use the gift card as a printout, make sure that the QR code or gift card code remains clearly legible to ensure smooth redemption.

At Vitomalia, we want you to know exactly when and how your order will arrive. Our products are packed with care and dispatched reliably.

🚚 Delivery times at a glance

• Zone 1 (DE, AT, PL, CZ, SK, HU): 2–5 Werktage
• Zone 2 (FR, IT, ES, BE, NL, LU, FI, EE, LV, LT, IE): 3–7 Werktage
• Zone 3 (DK, SE, GR, BG, HR, SI, CY, NO): 4-9 working days
• Zone 4 (PT, CH, UK, MT, IS, LI): 4–10 Werktage
  

💡 Note on shipping costs:

• Free shipping from 99 € order value in zone 1 (DE/AT/PL/CZ/SK/HU)
• For all other zones, the regular shipping costs according to the checkout apply.
  

⏱ Shipping process

Orders received Monday-Friday by 12:00 noon are usually dispatched on the same day. Orders placed after 12:00 noon will be processed the following working day.

Pre-orders and unpaid orders are excluded from this time frame.

🧭 Shipping from multiple warehouses

We ship from fulfilment centres in Germany and Poland. If your order is split into several parcels for logistical reasons or comes from both warehouses, we only charge the shipping costs once per order.

🇨🇭 Shipping to Switzerland - please note the import fees

We are a Swiss company, but our warehouses are located in the EU. Shipping to Switzerland is an import. In addition to the purchase price, import duties may apply, e.g:

• Swiss value added tax (currently 8.1 %)
• Processing fees of the delivery service / Swiss customs (variable)
  

Unfortunately, we cannot cover these fees in advance; they will be charged by the shipping service provider upon delivery. Please take these additional costs into account when placing your order.

🔄 Returns

Your satisfaction is important to us. If you don't like a product, you can return it within 30 days of receipt.

🧾 Start the return conveniently via your customer account: [To the returns portal].

Returns from Switzerland:

You can apply for a refund of import duties from the Swiss authorities if necessary.

🌱 Sustainability & conscious consumption

We do not cover the return costs as a lump sum. Every return means additional packaging, transport and CO₂ emissions. If you are unsure about size or product selection, please write to us - we will advise you so that everything fits right away.